FAQ’s

  • Will I feel claustrophobic in a float tank?

    Can I drown in a Float Tank?

    Will I be able to float if I'm scared of the dark?

    What do I need to bring to my float session?

    Can I float if I have an open wound ?

    Can you float with someone else?

    Can I come to the Float House if I am Sick?

  • Does Cryotherapy hurt?

    Why should I have Cryotherapy?

    What are the benefits of cryotherapy?

    What do I wear for Cryotherapy?

  • How hot is the InfraRed Sauna?

    What is the difference between a Steam Sauna and an InfraRed Sauna

    Do I need to bring anything to my Infrared Sauna?

    What can I do in the Infrared Sauna?

  • What are the Benefits of Lymphatic Drainage?

    Why should I have Lymphatic Drainage?

    How long is a Lymphatic Drainage session?

  • What are the benefits of Hyperbaric Oxygen Therapy?

    What do you do inside the Hyperbaric Oxygen Therapy Chamber?

  • Why do I need to float?

    Modern life is stressful for nearly everyone. Traffic, deadlines, constant connection to technology, not enough sleep…we could all use a break. Floating reduces stress, promotes relaxation, improves sleep and gives us all a chance to unplug. Need more reasons?

    Why do I need to arrive early?

    First-time floaters with us need to read and sign a waiver and watch a brief introductory video. Our staff would like to have time to answer your questions and concerns, and most people like to visit the restroom before heading into the pod. We want you to enjoy your full hour of floating!

    Is floating just a trend?

    Though it’s definitely on the rise, it’s far from new. Floating has been around for over 40 years and has been the focus of a lot of research.

    What if I’m running late?

    Please call us 03 97617037 as we may be able to adjust your appointment time. If not, your time in the float pod will be reduced as we still need to end your float at your appointed time to ready the room for the next client.

    How do gift certificates work? Can I purchase them online?

    Purchase gift certificates here or call us at 03 97617037. You’ll receive an email confirmation with a code to be used at checkout, or if you call and ask, our staff will mail you a gift card.

    Do they have an expiry date?

    Our introductory offers must be used within 4 months of the initial treatment . Special offers like mothers day, fathers day and Christmas specials have very strict expiry dates which are on the gift cards.

    Can I share my intro offer with a friend?

    No. The intro offers are not transferrable

    What is the temperature of the salt water?

    It’s 35degrees celsius, which is the same temperature as the surface of your skin. It’s neither warm nor cold, but rather very neutral

    What’s the Epsom salt for?

    The 500kgs of Epsom salt dissolved in the salt solution of the float pod which creates the effortless part of floating. No matter your size, when you recline into the warm water, your body will float like a cork. EVERYONE floats.

    How is the water purified?

    The high concentration of salt creates a very hostile environment for all sorts of germs and bacteria. More importantly, the water is run through a filtration and purification process 4 times. Each system utilizes a large pool filter, hydrogen peroxide, an oxygen filtration system and ultra-violet sterilizer.

    Should I bring a bathing suit?

    Each room is private, and the vast majority of people float nude. Bring one if you wish though

    What else should I bring?

    All amenities, including basic hair products, body wash, towels, robes, and hair dryers, are provided. If you require a hair brush, please bring your own.

    Why do I shower twice?

    Before you float, you take a quick shower to remove body oils and products. After, you shower to remove the salty residue from your skin and hair.

    If I float for an hour, won’t my skin get all wrinkled?

    No, the high salt concentration prevents this from happening. It leaves your skin quite soft and smooth.

    What if I have cuts or scrapes?

    The salt water can sting wounds, so we provide packets of petroleum jelly in each room to cover any problem areas.

    What about shaving?

    Ideally, don’t shave at least 8 hours before your float. The salty water can be irritating or itchy if you do.

    What if I’m claustrophobic?

    You have total control over your comfort. You can leave the light on. You can leave the door to the float pod open, and you can exit the room whenever you like.

    Can I float with another person?

    Though our pods are very spacious, they’re only meant for a single person to fully stretch out.

    I just coloured my hair. Is it OK?

    We recommend waiting at least one week to let the colour fully set. We don’t want the salt affecting the colour, or your colour bleeding into the water. If the colour is not rinsing out when you shower, it’s usually fine to float.

    What if I’m pregnant?

    Floating is safe during pregnancy, but we must insist you consult your healthcare provider first. Most mamas really enjoy a break from carrying baby’s extra weight and an hour of deep relaxation

    What if I wear contacts?

    You can leave them in, or if you need to remove them for your 60- minute float.

    Should I bring a change of clothes?

    You can, but most people change back into what they were wearing.

    What if I’m menstruating?

    We ask that you don’t float whilst menstruating

    What if I fall asleep?

    Some people do fall asleep safely in the relaxing world of a float pod. Because of the high salt content, you will float whether you’re awake or asleep. You float on your back, and your nose and mouth are always well above the water line.

    Is it private?

    Yes. Each float room contains a changing area, shower, and float cabin. Everything you need is here, including towel and basic amenities. The room is your own private oasis while you’re here.

    Should I eat first?

    Don’t show up with a tummy full of pasta! We suggest a light meal 90 minutes prior so you’re neither full nor hungry.

    What about caffeine or alcohol?

    Avoid both for at least several hours prior to your float.

    What about tattoos and piercings?

    If they’re new additions, just make sure they’re fully healed. Otherwise, the saltwater will sting.

    I can’t swim. Will I float?

    Ability to swim is not necessary as absolutely everyone floats without effort.

    Should I drink a bunch of fluid first?

    No, needing a restroom break mid-float is not fun. Just hydrate normally. It is very important that you DO NOT urinate in the pod.

    What about my jewelry?

    You may wish to leave at home. Certainly remove prior to floating as the salt water might damage it.

    What if I don’t enjoy it? Is the door locked, or can I get out?

    Each float pod is private with a door that can be opened any time. You can also turn the light off and on as you wish. Last, you can also get out of the cabin whenever you like.

    How will I know my float is over?

    The music will gently fade back on to let you know it’s time to exit.

    What should I do after I float?

    Once you’ve showered and dressed, we invite you to spend a little time in our post-float lounge. Have some tea, read or write in our journal, chat with fellow floaters or stay quiet… just take a little time for yourself before returning to normal life. Also, remember to hydrate well and smile.

    How is floatation therapy different than sensory deprivation or isolation tanks?

    These all refer to the same thing, but float therapy is simply more modern and inviting language.

    What about cannabis or altering substances?

    Don’t do it, as we have a zero-tolerance policy. Besides, floating is profound and meant to be done with a clear state of mind.

    What is REST?

    It’s an acronym coined by a scientist that stands for “Reduced Environment Stimulation Therapy”. It simply means float therapy

    How often should I float?

    Single and first floats can often be profound. However, there can be a bit of learning curve requiring a few floats to feel totally comfortable. Also, floating has cumulative effects and is something that should be part of everyone’s ongoing wellness practice. Translation: Floating 1 to 2 times per week will change your life.

    Why not get a massage instead of floating?

    We’re advocates of massage for muscle recovery, but floating will soften your muscles, improve circulation, and, perhaps most importantly, give your busy brain some real downtime. Having a massage and float combo is phenomenal.

    Why can’t I just float for free in the bathtub/pool/ ocean?

    Most people can’t really float in even a generously-sized bathtub. You can prop feet and head up on either end of the tub, but it’s hardly effortless or relaxing. In our float pods, there are no hard surfaces pressing against your skin, no chill from water or wind, no need to move a muscle to maintain your position. Also, no waves or seagulls, barking dogs or bright sun.

    What is your cancellation policy?

    We require 24-hour advance notice.

    What is your refund policy?

    Refunds are at the discretion of the manager